TANHON TRANSMISSION MACHINERY
NEWS
FAQ
In case of gearbox breakdown, refrain from disassembling the parts immediately. Instead, kindly reach out to the respective sales representative in our Foreign Trade Department. Please furnish the details indicated on the nameplate, such as gearbox specifications and serial number, duration of use, type of fault, and the quantity of affected units. Subsequently, proceed with the necessary actions.
The issue is likely caused by uneven meshing between gears or a damaged bearing. A possible solution is to inspect the lubrication and replace the bearings. Additionally, you can seek further advice from our sales representative.
1) Ensure protection against rain, snow, humidity, dust, and impact.
2) Use wood blocks or other materials to elevate the gearbox off the ground.
3) For unused gear units that have been opened, apply anti-rust oil to their surfaces before returning them to storage promptly.
4) If the gearbox has been stored for 2 years or longer, inspect cleanliness, mechanical integrity, and the presence of the anti-rust layer during regular check-ups.
Tighten the bolts on the gearbox surface and monitor the unit. If oil continues to leak, please reach out to our sales representative in the Foreign Trade Department.
After approximately 400 hours or 3 months of new gearbox usage, the lubrication should be replaced. Following this, the oil should be changed roughly every 4000 hours. It is important to avoid mixing different brands of lubricants. Ensure the gearbox housing contains an adequate amount of lubrication and conduct regular checks. If the lubricant is found to be degraded or the level has decreased, promptly replace or refill the lubricant.
Please contact Tanhon's foreign trade support team and they will offer help.
We offer a 12-month warranty from the date of the package's departure from China.
Yes. We'll customize the housing color according to customers' requirements. If you need to customize the gearbox and reducer, please send your specific information and requirements to our support team, and we'll communicate the product details with you ASAP.
We have CE, ISO9001, ISO14001, ISO45001 certificates.
Tanhon offers air, freight, train, express, etc shipping methods. We will decide on the shipping method with our customers.